Jeep Cherokee problems and recalls by year
10,108 owner complaints since 2005, most for the 2014 (2,650); 43 recalls, 4 investigations.
By model year
| Year | Complaints | Recalls | Most-reported system |
|---|---|---|---|
| 2026 | 8 | 4 | Fuel/propulsion system |
| 2023 | 3 | 1 | Power train |
| 2022 | 51 | 3 | Power train |
| 2021 | 173 | 4 | Power train |
| 2020 | 324 | 3 | Power train |
| 2019 | 1,661 | 11 | Power train |
| 2018 | 687 | 7 | Power train |
| 2017 | 1,336 | 6 | Power train |
| 2016 | 1,409 | 9 | Power train |
| 2015 | 1,789 | 11 | Power train |
| 2014 | 2,650 | 13 | Power train |
| 2006 | 17 | 0 | Visibility |
Years with 100+ complaints
2021 Cherokee: 173 complaints
10 crashes, 4 fires, 8 injuries · 26V290000, 24V516000, 21V310000, 20V657000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 96 | 70,000 |
| Engine | 27 | 51,000 |
| Unknown or other | 25 | 3,055 |
| Electrical system | 22 | 41,100 |
| Service brakes | 13 | 1,400 |
| Air bags | 9 | 40,000 |
| Forward collision avoidance › Automatic emergency braking | 5 | — |
| Forward collision avoidance › Warnings | 5 | — |
2020 Cherokee: 324 complaints
9 crashes, 7 fires, 9 injuries · 26V290000, 20V191000, 19V637000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 185 | 65,000 |
| Engine | 46 | 16,800 |
| Unknown or other | 37 | 2,400 |
| Electrical system | 34 | 3,300 |
| Service brakes | 25 | 8,000 |
| Steering | 21 | 22,000 |
| Fuel/propulsion system | 10 | 950 |
| Forward collision avoidance › Automatic emergency braking | 8 | 80,000 |
2019 Cherokee: 1,661 complaints
40 crashes, 19 fires, 37 injuries · 26V290000, 25V011000, 19V637000, 19V449000, 19V248000, 18V917000, 18V739000, 18V523000, 18V524000, 18V492000, 18V344000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 811 | 51,000 |
| Engine | 459 | 15,000 |
| Electrical system | 338 | 11,500 |
| Unknown or other | 259 | 6,500 |
| Steering | 120 | 12,000 |
| Service brakes | 100 | 6,500 |
| Vehicle speed control | 83 | 5,000 |
| Air bags | 42 | 14,500 |
2018 Cherokee: 687 complaints
11 crashes, 5 fires, 7 injuries · 25V011000, 18V524000, 18V494000, 18V332000, 18V282000, 17V670000, 17V543000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 294 | 41,000 |
| Electrical system | 188 | 35,500 |
| Unknown or other | 174 | 30,000 |
| Engine | 155 | 28,000 |
| Service brakes | 34 | 37,800 |
| Steering | 30 | 24,528 |
| Fuel/propulsion system | 26 | 13,000 |
| Vehicle speed control | 20 | 25,000 |
2017 Cherokee: 1,336 complaints
24 crashes, 6 fires, 27 injuries · 25V011000, 23V302000, 20V343000, 18V332000, 17V543000, 16V799000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 644 | 46,000 |
| Unknown or other | 343 | 39,000 |
| Electrical system | 340 | 40,000 |
| Engine | 259 | 39,000 |
| Vehicle speed control | 59 | 35,522 |
| Service brakes | 56 | 30,402 |
| Steering | 45 | 38,500 |
| Electronic stability control (esc) | 42 | 45,000 |
2016 Cherokee: 1,409 complaints
37 crashes, 15 fires, 27 injuries · 23V338000, 23V302000, 20V343000, 18V332000, 17V824000, 16V590000, 16V284000, 16V287000, 15V826000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 621 | 48,000 |
| Engine | 314 | 41,000 |
| Unknown or other | 313 | 45,000 |
| Electrical system | 291 | 42,700 |
| Service brakes | 92 | 41,000 |
| Vehicle speed control | 75 | 34,000 |
| Steering | 52 | 49,000 |
| Fuel/propulsion system | 43 | 35,000 |
2015 Cherokee: 1,789 complaints
45 crashes, 28 fires, 32 injuries · 23V338000, 20V343000, 18V332000, 17V824000, 16V590000, 16V529000, 15V826000, 15V676000, 15V461000, 15V393000, 15V041000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 996 | 23,220 |
| Engine | 364 | 28,000 |
| Electrical system | 319 | 31,000 |
| Unknown or other | 257 | 33,600 |
| Service brakes | 128 | 13,900 |
| Vehicle speed control | 119 | 15,087 |
| Steering | 58 | 23,550 |
| Electronic stability control (esc) | 51 | 42,000 |
2014 Cherokee: 2,650 complaints
56 crashes, 16 fires, 39 injuries · 23V338000, 20V343000, 19V447000, 18V332000, 17V824000, 16V590000, 16V529000, 15V509000, 15V461000, 15V393000, 15V041000, 14V392000, 14V293000
| Component | Complaints | Median miles |
|---|---|---|
| Power train | 1,455 | 33,000 |
| Engine | 516 | 40,000 |
| Electrical system | 437 | 40,000 |
| Unknown or other | 284 | 46,000 |
| Fuel/propulsion system | 186 | 48,500 |
| Service brakes | 184 | 40,953 |
| Vehicle speed control | 181 | 25,874 |
| Steering | 118 | 25,000 |
43 recall campaigns since 2005
May 7, 2026 · 26V290000 · 2019–2023 · Power train
The power transfer unit (PTU) may fail.
Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge.
April 9, 2026 · 26V223000 · 2026 · Electronic stability control (esc); Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
Remedy: Dealers will update the brake system control module software, free of charge.
January 16, 2025 · 25V011000 · 2017–2019 · Power train
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge.
July 8, 2024 · 24V516000 · 2021–2022 · Air bags › Side/window › Curtain
An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended.
Remedy: Dealers will secure the connector, free of charge.
March 28, 2024 · 24V239000 · 2022 · Exterior lighting › Turn signal; Steering › Column
The turn signal self-canceling feature may not function properly.
Remedy: Dealers will inspect and replace the steering column control module as necessary, free of charge.
May 11, 2023 · 23V338000 · 2014–2016 · Electrical system › Wiring › Rear compartment/trunk; Structure › Body › Hatchback/liftgate · park outside
An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Remedy: Dealers will relocate the power liftgate module and add a water shield.
April 27, 2023 · 23V302000 · 2016–2017 · Power train › Automatic transmission
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge.
May 4, 2021 · 21V310000 · 2021 · Power train › Automatic transmission › Cooler/radiator › Hoses and fittings
The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak.
Remedy: Dealers will inspect and replace the hose, free of charge.
October 27, 2020 · 20V657000 · 2021 · Suspension › Front › Control arm › Lower arm
One or both of the front lower control arms may fracture while driving.
Remedy: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge.
June 11, 2020 · 20V343000 · 2014–2017 · Power train › Automatic transmission; Power train › Driveline › Differential unit
Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the…
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic…
August 29, 2019 · 19V637000 · 2019–2020 · Steering › Rack and pinion › Pinion shaft; Steering › Rack and pinion › Rack
The steering rack gear may break, possibly causing a loss of steering control.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge.
June 13, 2019 · 19V447000 · 2014 · Power train › Automatic transmission
In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Remedy: Chrysler will notify owners, and dealers will update the transmission software, free of charge.
June 13, 2019 · 19V449000 · 2019 · Air bags
The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge.
March 28, 2019 · 19V248000 · 2019 · Seats
The front passenger seat mounting bolts may be loose.
Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge.
December 20, 2018 · 18V917000 · 2019 · Electrical system › Instrument cluster/panel
The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge.
October 19, 2018 · 18V739000 · 2019 · Power train › Automatic transmission
Improper transmission calibration may result in a stall.
Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge.
August 9, 2018 · 18V523000 · 2019 · Service brakes, hydraulic › Foundation components › Disc › Caliper
The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge.
July 26, 2018 · 18V492000 · 2019 · Power train › Automatic transmission
A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge.
July 26, 2018 · 18V494000 · 2018 · Power train › Axle assembly › Axle shaft
The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge.
May 25, 2018 · 18V344000 · 2019 · Engine and engine cooling › Engine
The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage.
Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge.
May 1, 2018 · 18V282000 · 2018 · Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge.
October 24, 2017 · 17V670000 · 2018 · Engine and engine cooling › Engine
The engines may have a cracked oil pump housing that can result in oil pump failure.
Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge.
August 31, 2017 · 17V543000 · 2017–2018 · Equipment › Other › Labels; Wheels › Rim
The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge.
November 2, 2016 · 16V799000 · 2017 · Air bags › Knee bolster
Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge.
August 10, 2016 · 16V590000 · 2014–2016 · Seats; Seats › Mid/rear assembly
The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge.
July 12, 2016 · 16V529000 · 2014–2015 · Power train › Automatic transmission
The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge.
May 11, 2016 · 16V284000 · 2016 · Power train › Axle assembly › Axle shaft
The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge.
May 11, 2016 · 16V287000 · 2016 · Power train › Axle assembly › Axle shaft
The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Remedy: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge.
December 9, 2015 · 15V826000 · 2015–2016 · Electrical system › Wiring › Rear compartment/trunk; Structure › Body › Hatchback/liftgate
In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Remedy: Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary.
October 19, 2015 · 15V676000 · 2015 · Engine and engine cooling › Exhaust system
The affected vehicles may have a misrouted air conditioning suction/discharge hose.
Remedy: Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose.
August 12, 2015 · 15V509000 · 2014 · Visibility › Windshield wiper/washer
Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge.
June 22, 2015 · 15V393000 · 2014–2015 · Structure › Body › Hatchback/liftgate
In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment…
January 28, 2015 · 15V041000 · 2014–2015 · Air bags › Side/window; Air bags › Side/window › Curtain
The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge.
Shared, in full on the sibling's page:
Defect investigations
1 of 4 open.
| Investigation | Years | Opened | Subject | Status |
|---|---|---|---|---|
| EA21002 | 2014–2018 | September 17, 2021 | Desiccated Air Bag Inflator Rupture | Open |
| PE22009 | 2014–2016 | July 22, 2022 | Electronic Parking Brake Water Ingress | Closed |
| RQ15004 | 2014–2015 | July 24, 2015 | Software security vulnerability | Closed |
| PE15003 | 2015 | January 13, 2015 | Engine compartment fire | Closed |
Complaints are unverified owner reports, and a recall names a model year, not a car: for one car, decode its VIN here or look it up at NHTSA. Jeep models.
Data: NHTSA, October 17, 2026.