Chevrolet Impala problems and recalls by year
6,136 owner complaints since 2005, most for the 2009 (824); 20 recalls, 4 investigations.
By model year
| Year | Complaints | Recalls | Most-reported system |
|---|---|---|---|
| 2020 | 15 | 0 | Unknown or other |
| 2019 | 28 | 1 | Electrical system |
| 2018 | 59 | 1 | Unknown or other |
| 2017 | 116 | 0 | Unknown or other |
| 2016 | 111 | 0 | Electrical system |
| 2015 | 300 | 3 | Electrical system |
| 2014 | 636 | 12 | Electrical system |
| 2013 | 272 | 1 | Electronic stability control (esc) |
| 2012 | 258 | 3 | Electrical system |
| 2011 | 505 | 2 | Electronic stability control (esc) |
| 2010 | 442 | 4 | Electrical system |
| 2009 | 824 | 5 | Air bags |
| 2008 | 810 | 2 | Electrical system |
| 2007 | 627 | 2 | Electrical system |
| 2006 | 524 | 1 | Electrical system |
| 2005 | 609 | 1 | Electrical system |
Years with 100+ complaints
2017 Impala: 116 complaints
4 crashes, 9 injuries
| Component | Complaints | Median miles |
|---|---|---|
| Unknown or other | 31 | 54,000 |
| Engine | 21 | 48,000 |
| Air bags | 17 | 51,200 |
| Electrical system | 13 | 36,000 |
| Power train | 11 | 88,357 |
| Steering | 10 | 40,000 |
| Exterior lighting | 6 | 120 |
| Fuel/propulsion system | 4 | 92,200 |
2016 Impala: 111 complaints
8 crashes, 4 fires, 10 injuries
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 30 | 48,382 |
| Unknown or other | 22 | 72,314 |
| Engine | 21 | 70,000 |
| Air bags | 16 | 54,000 |
| Power train | 16 | 64,240 |
| Steering | 16 | 75,000 |
| Electronic stability control (esc) | 10 | 48,382 |
| Service brakes | 8 | 75,000 |
2015 Impala: 300 complaints
10 crashes, 11 fires, 9 injuries · 15V465000, 14V541000, 14V489000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 94 | 59,523 |
| Unknown or other | 51 | 40,000 |
| Steering | 44 | 60,700 |
| Lane departure › Blind spot detection | 39 | 73,073 |
| Air bags | 29 | 80,000 |
| Service brakes | 23 | 54,000 |
| Electronic stability control (esc) | 20 | 63,211 |
| Exterior lighting | 20 | 36,600 |
2014 Impala: 636 complaints
19 crashes, 8 fires, 9 injuries · 15V465000, 15V202000, 15V085000, 14V614000, 14V541000, 14V518000, 14V489000, 14V450000, 14V409000, 14V355000, 14V092000, 13V220000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 217 | 66,000 |
| Steering | 139 | 69,000 |
| Electronic stability control (esc) | 104 | 69,621 |
| Unknown or other | 87 | 65,211 |
| Service brakes | 83 | 60,000 |
| Engine | 56 | 60,000 |
| Air bags | 43 | 64,000 |
| Exterior lighting | 39 | 20,000 |
2013 Impala: 272 complaints
16 crashes, 12 injuries · 14V355000
| Component | Complaints | Median miles |
|---|---|---|
| Electronic stability control (esc) | 108 | 58,000 |
| Service brakes | 51 | 60,000 |
| Electrical system | 50 | 60,000 |
| Steering | 34 | 55,000 |
| Power train | 31 | 48,194 |
| Engine | 30 | 48,000 |
| Wheels | 23 | 53,000 |
| Unknown or other | 22 | 60,000 |
2012 Impala: 258 complaints
20 crashes, 5 fires, 16 injuries · 14V355000, 12V377000, 11V398000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 56 | 55,000 |
| Electronic stability control (esc) | 54 | 72,000 |
| Steering | 48 | 58,000 |
| Engine | 40 | 40,000 |
| Service brakes | 32 | 51,564 |
| Power train | 26 | 39,504 |
| Unknown or other | 23 | 60,000 |
| Air bags | 20 | 43,855 |
2011 Impala: 505 complaints
22 crashes, 5 fires, 25 injuries · 14V355000, 12V377000
| Component | Complaints | Median miles |
|---|---|---|
| Electronic stability control (esc) | 132 | 73,433 |
| Engine | 125 | 77,000 |
| Electrical system | 91 | 79,000 |
| Vehicle speed control | 67 | 65,000 |
| Power train | 63 | 70,600 |
| Seats | 61 | 7,500 |
| Steering | 35 | 60,450 |
| Air bags | 34 | 82,300 |
2010 Impala: 442 complaints
18 crashes, 3 fires, 12 injuries · 16V507000, 14V355000, 12V377000, 10V480000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 126 | 80,000 |
| Air bags | 101 | 80,000 |
| Engine | 88 | 78,000 |
| Electronic stability control (esc) | 74 | 81,060 |
| Power train | 62 | 72,558 |
| Vehicle speed control | 46 | 74,000 |
| Steering | 41 | 68,000 |
| Unknown or other | 23 | 84,000 |
2009 Impala: 824 complaints
43 crashes, 9 fires, 43 injuries, 1 death · 16V507000, 14V355000, 12V377000, 10V480000, 08V517000
| Component | Complaints | Median miles |
|---|---|---|
| Air bags | 230 | 78,000 |
| Electrical system | 216 | 82,654 |
| Engine | 179 | 89,000 |
| Vehicle speed control | 123 | 90,100 |
| Electronic stability control (esc) | 108 | 87,300 |
| Power train | 65 | 98,780 |
| Steering | 55 | 56,000 |
| Traction control system | 46 | 72,735 |
2008 Impala: 810 complaints
51 crashes, 10 fires, 44 injuries, 1 death · 14V355000, 12V377000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 214 | 85,000 |
| Engine | 134 | 99,320 |
| Steering | 90 | 65,937 |
| Vehicle speed control | 88 | 98,000 |
| Power train | 85 | 81,352 |
| Suspension | 78 | 52,000 |
| Electronic stability control (esc) | 58 | 98,000 |
| Air bags | 50 | 94,000 |
2007 Impala: 627 complaints
52 crashes, 10 fires, 56 injuries, 1 death · 14V355000, 06V419000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 118 | 91,000 |
| Steering | 95 | 59,596 |
| Engine | 77 | 100,000 |
| Power train | 62 | 87,650 |
| Suspension | 51 | 45,000 |
| Air bags | 43 | 115,000 |
| Tires | 43 | 28,517 |
| Vehicle speed control | 39 | 96,000 |
2006 Impala: 524 complaints
58 crashes, 22 fires, 46 injuries, 1 death · 14V355000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 115 | 85,000 |
| Steering | 111 | 70,000 |
| Power train | 80 | 91,000 |
| Engine | 59 | 114,000 |
| Vehicle speed control | 40 | 94,000 |
| Air bags | 35 | 120,000 |
| Power train › Automatic transmission | 25 | 58,000 |
| Unknown or other | 22 | 100,000 |
2005 Impala: 609 complaints
39 crashes, 13 fires, 32 injuries · 14V400000
| Component | Complaints | Median miles |
|---|---|---|
| Electrical system | 218 | 85,000 |
| Electrical system › Instrument cluster/panel | 91 | 70,000 |
| Steering | 52 | 85,000 |
| Power train | 39 | 105,000 |
| Exterior lighting | 34 | 89,000 |
| Engine | 30 | 131,100 |
| Air bags | 26 | 79,500 |
| Fuel system, gasoline | 23 | 80,000 |
20 recall campaigns since 2005
July 5, 2016 · 16V507000 · 2009–2010 · Air bags › Sensor › Occupant classification; Electrical system › Wiring
The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge.
July 24, 2015 · 15V465000 · 2014–2015 · Air bags
Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge.
April 6, 2015 · 15V202000 · 2014 · Parking brake
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge.
February 11, 2015 · 15V085000 · 2014 · Parking brake
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge.
October 1, 2014 · 14V614000 · 2014 · Electrical system
In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge.
September 9, 2014 · 14V541000 · 2014–2015 · Parking brake
In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge.
August 28, 2014 · 14V518000 · 2014 · Air bags › Frontal › Sensor/control module-inactive
The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge.
August 8, 2014 · 14V489000 · 2014–2015 · Structure
In the event of an accident, the center storage console may not stay latched.
Remedy: Parts to remedy this condition are not currently available.
July 23, 2014 · 14V450000 · 2014 · Steering › Electric power assist system
Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.
Remedy: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge.
July 3, 2014 · 14V400000 · 2005 · Electrical system › Ignition
This defect can affect the safe operation of the airbag system.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge.
July 2, 2014 · 14V409000 · 2014 · Steering
Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
June 23, 2014 · 14V355000 · 2006–2014 · Electrical system › Ignition
This defect can affect the safe operation of the airbag system.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge.
May 24, 2013 · 13V220000 · 2014 · Electrical system; Exterior lighting › Brake lights
Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles.
Remedy: GM will notify owners, and dealers will reprogram the body control module.
August 3, 2012 · 12V377000 · 2008–2012 · Suspension › Front › Control arm › Lower arm
This safety recall does not include non-police Chevrolet Impala vehicles.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge.
August 5, 2011 · 11V398000 · 2012 · Steering › Hydraulic power assist › Hose, piping, and connections
THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO THAT IT CAN COME IN CLOSE PROXIMITY TO AND/OR CONTACT THE CATALYTIC CONVERTER.
Remedy: GM DEALERS WILL INSPECT TO ENSURE THAT THE UPPER POWER STEERING HOSE IS ROUTED CORRECTLY AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.
October 13, 2010 · 10V480000 · 2009–2010 · Seat belts › Front › Anchorage
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO…
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS.
October 6, 2008 · 08V517000 · 2009 · Air bags › Frontal
SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG.
October 31, 2006 · 06V419000 · 2007 · Fuel system, gasoline › Storage
ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK.
Remedy: DEALERS WILL INSPECT THE SERIAL NUMBER ON THE FUEL TANK AND REPLACE THE FUEL TANK IF NECESSARY.
Shared, in full on the sibling's page:
Defect investigations
0 of 4 open.
| Investigation | Years | Opened | Subject | Status |
|---|---|---|---|---|
| AQ17002 | 2014 | March 16, 2017 | BiCal Chevrolet/Loss of Power Steering | Closed |
| DP14001 | 2008 | July 22, 2014 | Passenger Air Bag OCS Algorithm | Closed |
| PE14010 | 2014 | April 15, 2014 | Active Safety System Malfunction | Closed |
| PE09025 | 2006 | May 13, 2009 | POWER STEERING FLUID LEAKS - FIRES | Closed |
Complaints are unverified owner reports, and a recall names a model year, not a car: for one car, decode its VIN here or look it up at NHTSA. Chevrolet models.
Data: NHTSA, October 17, 2026.