Chevrolet Cruze problems and recalls by year
3,723 owner complaints since 2005, most for the 2012 (865); 26 recalls, 3 investigations.
By model year
Years with 100+ complaints
2018 Cruze: 109 complaints
17 crashes, 3 fires, 7 injuries, 1 death · 20V668000, 18V576000, 18V304000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 27 | 13,000 |
| Unknown or other | 24 | 18,000 |
| Power train | 23 | 52,727 |
| Electrical system | 14 | 40,000 |
| Service brakes | 12 | 28,561 |
| Steering | 9 | 36,200 |
| Air bags | 8 | 51,000 |
| Fuel/propulsion system | 6 | 37,000 |
2017 Cruze: 201 complaints
8 crashes, 6 fires, 5 injuries · 18V304000, 17V057000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 73 | 35,000 |
| Power train | 38 | 32,695 |
| Electrical system | 32 | 28,751 |
| Unknown or other | 31 | 30,000 |
| Service brakes | 18 | 59,238 |
| Fuel/propulsion system | 15 | 16,000 |
| Structure › Body | 13 | 36,829 |
| Exterior lighting | 10 | 36,829 |
2016 Cruze: 250 complaints
19 crashes, 6 fires, 14 injuries · 18V304000, 17V057000, 16V502000, 16V498000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 102 | 66,445 |
| Electrical system | 59 | 45,000 |
| Unknown or other | 43 | 53,000 |
| Fuel/propulsion system | 35 | 48,000 |
| Power train | 29 | 48,000 |
| Air bags | 21 | 71,000 |
| Service brakes | 18 | 40,000 |
| Steering | 18 | 57,000 |
2015 Cruze: 252 complaints
20 crashes, 4 fires, 13 injuries · 16V502000, 15V876000, 15V442000, 15V113000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 99 | 64,000 |
| Electrical system | 48 | 50,450 |
| Unknown or other | 46 | 46,000 |
| Power train | 37 | 59,213 |
| Electronic stability control (esc) | 30 | 60,000 |
| Steering | 24 | 35,048 |
| Fuel/propulsion system | 23 | 82,100 |
| Air bags | 19 | 55,774 |
2014 Cruze: 702 complaints
70 crashes, 17 fires, 57 injuries · 25V764000, 23V870000, 23V674000, 16V502000, 15V442000, 14V417000, 14V372000, 14V151000, 14V092000, 13V452000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 217 | 65,000 |
| Electrical system | 183 | 59,045 |
| Power train | 96 | 45,000 |
| Steering | 91 | 50,000 |
| Unknown or other | 89 | 60,000 |
| Air bags | 77 | 43,000 |
| Electronic stability control (esc) | 69 | 67,000 |
| Fuel/propulsion system | 59 | 50,528 |
2013 Cruze: 587 complaints
54 crashes, 8 fires, 32 injuries · 16V502000, 14V417000, 14V372000, 14V151000, 13V452000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 212 | 84,733 |
| Electrical system | 118 | 44,400 |
| Power train | 112 | 42,000 |
| Unknown or other | 75 | 75,890 |
| Steering | 74 | 36,900 |
| Electronic stability control (esc) | 62 | 68,000 |
| Air bags | 49 | 47,000 |
| Service brakes | 45 | 12,903 |
2012 Cruze: 865 complaints
62 crashes, 18 fires, 30 injuries · 16V502000, 14V300000, 13V360000, 13V023000, 12V522000, 12V288000, 12V289000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 268 | 67,000 |
| Electrical system | 196 | 50,000 |
| Service brakes | 142 | 45,000 |
| Power train | 135 | 58,000 |
| Electronic stability control (esc) | 108 | 62,767 |
| Steering | 103 | 46,000 |
| Unknown or other | 84 | 79,000 |
| Vehicle speed control | 50 | 66,000 |
2011 Cruze: 732 complaints
38 crashes, 20 fires, 39 injuries, 2 deaths · 16V502000, 13V360000, 12V288000, 12V289000, 11V270000, 11V273000, 11V221000
| Component | Complaints | Median miles |
|---|---|---|
| Engine | 257 | 67,000 |
| Power train | 173 | 66,000 |
| Electrical system | 90 | 60,000 |
| Electronic stability control (esc) | 75 | 80,000 |
| Unknown or other | 75 | 62,758 |
| Vehicle speed control | 69 | 51,100 |
| Service brakes | 61 | 48,545 |
| Steering | 48 | 55,430 |
26 recall campaigns since 2005
November 6, 2025 · 25V764000 · 2014 · Air bags › Side/window
The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge.
December 21, 2023 · 23V870000 · 2014 · Air bags › Side/window
The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge.
September 20, 2023 · 23V674000 · 2014 · Air bags › Side/window
The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge.
May 10, 2018 · 18V304000 · 2016–2018 · Fuel system, gasoline
The vehicles may leak gasoline following a rear-impact crash and a rollover.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge.
January 26, 2017 · 17V057000 · 2016–2017 · Seats › Front assembly › Head restraint
A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge.
July 1, 2016 · 16V498000 · 2016 · Exterior lighting › Headlights
The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights.
Remedy: GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies.
December 23, 2015 · 15V876000 · 2015 · Seat belts › Front › Anchorage
In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge.
July 10, 2015 · 15V442000 · 2014–2015 · Steering
In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge.
February 27, 2015 · 15V113000 · 2015 · Parking brake
The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge.
July 2, 2014 · 14V417000 · 2013–2014 · Equipment › Electrical
In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius.
June 26, 2014 · 14V372000 · 2013–2014 · Air bags
In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge.
June 6, 2014 · 14V300000 · 2012 · Air bags
The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge.
March 31, 2014 · 14V151000 · 2013–2014 · Power train › Axle assembly › Axle shaft
On the affected vehicles, the right front half shaft may fracture and separate.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge.
September 23, 2013 · 13V452000 · 2013–2014 · Power train › Axle assembly › Axle shaft
On the affected vehicles, the right front half shaft may fracture and separate.
Remedy: General Motors has notified owners.
August 15, 2013 · 13V360000 · 2011–2012 · Service brakes, hydraulic › Power assist
In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge.
January 24, 2013 · 13V023000 · 2012 · Air bags
The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge.
October 31, 2012 · 12V522000 · 2012 · Air bags
The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge.
June 22, 2012 · 12V288000 · 2011–2012 · Engine and engine cooling
SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD.
June 22, 2012 · 12V289000 · 2011–2012 · Fuel system, gasoline › Storage › Tank assembly › Mounting
ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS.
May 6, 2011 · 11V270000 · 2011 · Steering › Gear box › Shaft sector
THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED.
May 6, 2011 · 11V273000 · 2011 · Power train › Automatic transmission › Gear position indication (prndl)
IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE.
April 6, 2011 · 11V221000 · 2011 · Steering; Steering › Column
DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY.
Shared, in full on the sibling's page:
Defect investigations
0 of 3 open.
| Investigation | Years | Opened | Subject | Status |
|---|---|---|---|---|
| RQ13002 | 2012 | May 31, 2013 | Air Bag Non-deployment | Closed |
| AQ12002 | 2011–2012 | October 15, 2012 | Chapman Chevrolet / Cruze Engine Recall | Closed |
| PE12010 | 2011–2012 | March 28, 2012 | Engine compartment fire | Closed |
Complaints are unverified owner reports, and a recall names a model year, not a car: for one car, decode its VIN here or look it up at NHTSA. Chevrolet models.
Data: NHTSA, October 17, 2026.